New Facts

Joe Keohane writes in the Boston Globe about “How Facts Backfire”, looking at a fascinating study that sheds light on how we learn and absorb new information. Or not…

Facts don’t necessarily have the power to change our minds. In fact, quite the opposite. In a series of studies in 2005 and 2006, researchers at the University of Michigan found that when misinformed people, particularly political partisans, were exposed to corrected facts in news stories, they rarely changed their minds. In fact, they often became even more strongly set in their beliefs. Facts, they found, were not curing misinformation. Like an underpowered antibiotic, facts could actually make misinformation even stronger.

As the article points out there are potentially important if not stark implications for democracy. At the same time the study does not appear to cover the practice of dialogue, which could be interesting to investigate as another source of learning about new facts. Does a conversation directly with someone with a different perspective change the way we react to new information compared to exposure to other data sources such as news articles or sound bites?

Posted in Articles | Tagged , | Leave a comment

Bridging Babel

The Berkley Center for Religion, Peace and World Affairs at Georgetown University recently published a report on social media and interfaith dialogue. Idealogue, Inc. participated in the study, and you can view and download “Bridging Babel: New Social Media and Interreligious and Intercultural Understanding” here.

Posted in BeyondTolerance.org, Idealogue | Tagged , , | Leave a comment

Conversations that matter…make us feel better?

In a guest post “Conversations that matter…make us feel better?” (4/28/10)  for the National Coalition for Dialogue & Deliberation blog, www.thataway.org, I wrote about news of a study of college students suggesting that people who have deeper conversations more often are happier than those who do not.

From “Talk Deeply, Be Happy?” in The New York Times’ “Well” blog (3/17/10), by Roni Caryn Rabin:

It may sound counter-intuitive, but people who spend more of their day having deep discussions and less time engaging in small talk seem to be happier, said Matthias Mehl, a psychologist at the University of Arizona who published a study on the subject.

“We found this so interesting, because it could have gone the other way — it could have been, ‘Don’t worry, be happy’ — as long as you surf on the shallow level of life you’re happy, and if you go into the existential depths you’ll be unhappy,” Dr. Mehl said.

As noted in the full blog post, we were intrigued by the findings and implications that deeper conversations may bring more happiness than easier paths of keeping things “light.” There may be something hardwired into us as humans – a craving for meaningful connection, perhaps – a need that must be fulfilled for us to be…fulfilled.

Read the complete post, with additional links, here.

Posted in Articles | Leave a comment

New Dialogue Toolkits?

We haven’t heard of this much in our dialogue and facilitation travels, but it appears the use of aroma therapy could play a useful role in creating successful dialogue processes! The Boston Globe writes here.

A team of researchers found that when people were in a room recently spritzed with a citrus-scented cleanser, they behaved more fairly when playing a classic trust game…

…a smell can provoke a mental leap between cleanliness and morality, making people think differently about the world around them.

And how about modifying brain waves? A new study reported in MITnews looked at the use of magnets to influence the brain and moral judgements (although not necessarily to positive effect).

“You think of morality as being a really high-level behavior,” [Liane Young, lead author] says. “To be able to apply (a magnetic field) to a specific brain region and change people’s moral judgments is really astonishing.”

Posted in Articles | Tagged | 1 Comment

NCDD report to Kettering Foundation

NCDD recently published a report to the Kettering Foundation surveying member views about their own work, methodologies and best practices in democratic governance, dialogue and deliberation. An interesting look at challenges, progress and opportunities in the field.

Posted in Resources | Tagged | Leave a comment

How Not to Facilitate Health Care Dialogues

From the The Wall Street Journal, an interactive about the recent healthcare summit.

Hat tip to Tim Bonnemann at Intellitics.

Posted in Articles | Tagged , | Leave a comment

Storytelling and Online Dialogue

We are excited to be contributing as guest bloggers to the National Coalition for Dialogue and Deliberation (NCDD) Blog. Here is our first post that discusses our experience with storytelling on BeyondTolerance.org, an interfaith and cultural conflict dialogue site utilizing our technology platform. BeyondTolerance.org focuses on academic (university and high school) and non-profit communities.

BeyondTolerance.org is a partnership with Education as Transformation (EasT) at Wellesley College.

Posted in BeyondTolerance.org, Idealogue | Tagged , , | Leave a comment

Technology: Good & Bad

Another interesting development that we learned about in Nigeria is the use of cellphones and texting to create early warning systems in areas where there are threats of violence. While computer internet access is comparatively limited in Nigeria (although this could be changing quickly), cellphones are revolutionizing the way people communicate generally and also providing new tools to mitigate conflict.

The early warning systems can be informal phone trees. For example one person I talked with at a university served as a receiver of warning texts from a group of 20 people in the city of Jos. When his contacts in Jos heard of new or impending problem they would send him a short text message with information about the issue and location. This information can be forwarded to the police if deemed important, who can then take steps to intervene to lessen an outbreak of violence already happening or to prevent one from breaking out. If the 20 contacts in a community are also collecting news from say 50-100 people, that’s a network of 1000-2000 people who can provide actionable intelligence. If one organization at the top of the tree has several people each connected to 20 others on the ground, and their respective networks, one can see how a fairly basic early warning network can have a deep reach into a conflict area.

At the same time, this ability to scale quickly and easily can be used to the opposite effect by those seeking to stoke the flames of anger and violence through false rumors and reports. Here is an article discussing the destructive use of text messaging in Jos.

The good and bad challenge of technology, which unfortunately is historical and found in numerous conflicts, came up in conversation during our visit as well since we were presenting ideas for utilizing technology for increased dialogue and community building. One idea we would like to explore further is the use of centralized networks to provide a positive force against the malicious use of technology. For example, if all the text messaging activity went through a central network, that would provide the ability to provide some level of moderation of malicious content, either by flagging false rumors or by marginalizing the malicious information. The latter can be accomplished in two ways: the false rumors will likely stand out in relation to other, more valid information flowing through the network, or the rumors will be sent outside the network and thus may not have the same legitimacy. The system doesn’t have to be perfect, but the centralized network would provide a certain type of transparency that could lessen the impact of malicious texting.

A major assumption here is that the central site could be trusted by all sides of a conflict, which itself is a real challenge. But if the alternative is destruction there may be incentives for all parties to see the value of information validation and thus have a vested interest in centralizing modes of online and text-based communication. We would welcome any thoughts or suggestions and pointers to research that has been done in this area.

Posted in Idealogue | Tagged , | Leave a comment

Dialogue as Action

I just returned from Nigeria where I had the privilege of accompanying Professor Darren Kew from the UMass Boston Graduate Programs in Dispute Resolution and Dave Joseph from Public Conversations Project, helping to research online dialogue and other technology-based learning opportunities as part of their cultural exchange work and capacity building for conflict management and dialogue training.

Among the many inspirational conversations during the trip, one topic that came up was rather simple yet also powerful: the notion that dialogue in and of itself is in fact a very effective action.  The threat of violence in Nigeria is real, whether due to historic ethnic tensions, political and economic conflicts or religious identities (in fact we arrived shortly after an outbreak of violence in Jos). While these conflicts have deep and complex roots which may take time to resolve, providing opportunities simply for dialogue can have a significant impact on how a potential conflict unfolds, slowing the possibility of people engaging in violence and thus creating time and space for other more positive actions and new ideas to take hold. People who have had the opportunity to talk with those on the other side will have reason to pause and think before engaging in destructive actions.

In this way dialogue for the sake of dialogue is actually a very powerful action, with the potential for significant impact on impending threats of violence and saving lives. Dialogue does not need to result in specific agreements or action items, rather the ability to build relationships and hear other people can play an important role in conflict mitigation. It was exciting to see first hand in Nigeria, through organizations such as the Interfaith Mediation Centre in Kaduna (see The Imam and the Pastor), that dialogue is not “just talking” but an important part of a conflict toolkit and building society. Similarly, this potential points the way to utilizing dialogue in other less extreme situations where conversation and relationship building could have a positive impact (e.g. domestic policy development).

Posted in Idealogue | Tagged , , | 3 Comments

Different Faiths, One Friendship

As Laurie Goodstein writes in the New York Times:

It sounds like the start of a joke: a rabbi, a minister and a Muslim sheik walk into a restaurant.

But what follows is an enlightening article about the power of dialogue in addressing difficult issues and developing stronger relationships.

The three say they became close not by avoiding or glossing over their conflicts, but by running straight at them. They put everything on the table: the verses they found offensive in one another’s holy books, anti-Semitism, violence in the name of religion, claims by each faith to have the exclusive hold on truth, and, of course, Israel.

Posted in Articles | Tagged , | Leave a comment

Transpartisanship

Another recent Utne Reader article caught our eye at Idealogue, Inc.:

In “America’s Transpartisan Future: Daring to accept our differences” (Utne Reader, September-October 2009) David Schimke interviews Michael Ostrolenk, a licensed psychotherapist and “center-right” conservative, and the cofounder and national director of the Liberty Coalition, “an ideologically diverse group working to protect privacy and human autonomy, and the president of the Transpartisan Center, which hosts facilitated dialogues in an attempt to turn “nonaligned” leaders into partners for change.”

According to Ostrolenk:

Transpartisanship is not about avoiding conflict, it’s about using conflict to promote new ways of thinking.

His opinion of why political differences have become what define us:

I think part of it is that the United States, a lot of Western Europe, and a few Asian countries are going through a transition from an industrial to postindustrial world. The role we play in that arena is challenging and unpredictable.

For instance, many of our institutions—medical, educational, agricultural, you name it—are falling apart. When these types of things start to happen, human beings have a tendency to go tribal, to surround themselves with like-minded people. It’s pretty scary to be in the midst of a systems collapse.

Ostrolenk’s advice to encourage transpartisanship?

To begin with, read everything and anything. You might learn something different from what you know in terms of your own worldview. You’ll also get a feel for how other people think.

Also, try not to invest yourself in every conversation the same way. Sometimes it’s OK not to share your views and just listen or ask a lot of questions. Not like, “Why do you hate Gore?” or “Why do you love labor unions?” but personal stories and seemingly tangential stuff. This will also help the other person drop their defenses, which, ultimately, can lead to a deeper connection. Suddenly, instead of trading opposing worldviews you’re in a real live dialogue, where new kinds of questions begin to emerge. It can be very exciting.

…[W]hen you actually have a debate with a very bright person who is willing to engage in a dialogue, you can really learn a lot about how other people interpret facts, set priorities, and shape their views.

And there’s always a possibility that you might discover that your worldview is based on incorrect assumptions or unverifiable facts. You might actually end up saying to yourself, “Wow, I never thought of it that way.”

Posted in Articles, Idealogue | Tagged , , | Leave a comment

Liberals vs. Conservatives

The Utne Reader in “Liberals Aren’t Un-American. Conservatives Aren’t Ignorant” discusses the work of Jonathan Haidt who proposes a new approach to understanding conflict between liberals and conservatives. At the core of the divide are several fundamental differences on 5 moral impulses that are misunderstood by both sides:

  1. Harm/care
  2. Fairness/reciprocity
  3. In-group loyalty
  4. Authority/respect
  5. Purity/sanctity

Within these five categories lies much of the explanation for the partisan politics we see today.

[Haidt] views the demonization that has marred American political debate in recent decades as a massive failure of moral imagination. We assume everyone’s ethical compass points in the same direction and label those whose views don’t align with our sense of right and wrong as either misguided or evil. In fact, he argues, there are multiple due norths.

Despite the tone of the political process, Haidt remains optimistic in part because of the nature of important challenges that we are facing, and alignment that might be found through our moral impulses:

“The climate crisis and the economic crisis are interesting, because neither has a human enemy. These are not crises that turn us against an out-group, so they’re not really designed to bring us together, but they can be used for that. I hope and think we are ready, demographically and historically, for a less polarized era.”

More from Haidt on TED, and two website initiatives Haidt has established CivilPolitics.org and YourMorals.org.

Posted in Articles | Tagged , , | Leave a comment

More on Anonymity…

In an earlier post (“Let Us Now Praise Pseudonymity and Anonymity”, June 11, 2009), we pointed to an article about the controversy surrounding the “outing” of a blogger who used a synonym to write about legal issues.

The issue of anonymity while blogging drew attention again more recently in a different context: a blog entry that insulted a fashion model. A New York State judge ruled that Google must identify the blogger who posted the insult. (She was using Google’s Blogger program.)

New York Times “Moral of the Story” columnist Randy Cohen, discussing this case, suggests that anonymous posting should be limited to very specific circumstances, and proposes the following guideline:

The effects of anonymous posting have become so baleful that it should be forsworn unless there is a reasonable fear of retribution. By posting openly, we support the conditions in which honest conversation can flourish.

But are there circumstances in which honest conversation can flourish better with anonymity, even if there is no dramatic “fear of retribution?” Might people hesitate to not engage honestly and fully in dialogue about difficult matters if they fear embarrassment, or are not ready to be associated with a thought they want to try out?

What do you think? Can anonymity be anonymity a plus for dialogue?

PS: Now that blogger who insulted the model is suing Google for releasing her name.

Posted in Articles | Tagged | Leave a comment

Sharing Space

In an age when we read so much about conflict, we were inspired to read this article about Jews and Muslims practicing their faiths together under the same roof:

“People look to the Jewish-Muslim relationship as conflict,” said All Dulles Area Muslim Society Imam Mohamed Magid, saying it’s usually disputes between the two groups in the Middle East that make news. “Here is a story that shatters the stereotype.”
————-

On Friday afternoons, the people coming to pray at this building take off their shoes, unfurl rugs to kneel on and pray in Arabic. The ones that come Friday evenings put on yarmulkes, light candles and pray in Hebrew.

The building is a synagogue on a tree-lined street in suburban Virginia, but for the past few weeks – during the Muslim holy month of Ramadan – it has also been doubling daily as a mosque. Synagogue members suggested their building after hearing the Muslim congregation was looking to rent a place for overflow crowds.

The relationships being developed are leading to new collaborative opportunities as well, with a possible joint trip with the rabbi and imam to the Middle East, and continued practice together in Virginia.

Posted in Articles | Leave a comment

Intentions

Over the course of developing a website to encourage dialogue between people with different points of view, we’ve received comments along the lines that cross-ideology dialogue will be difficult and people pointing to the status quo or bringing up, for example, the tone of AM talk radio. To be truthful, we’ve wondered about this at times as well. According to an article in New York, Jon Stewart appears to be doing well to court dialogues across ideological boundaries:

While the [conservative] movement professes a disdain for the ‘liberal media elite,’ it has made an exception for the true-blue 46-year-old comedian. “He always gives you a chance to answer, which some people don’t do,” says John Bolton, President Bush’s ambassador to the United Nations and a Fox News contributor, who went on the show last month. “He’s got his perspective, but he’s been fair.

And,

…they often find that Stewart takes them more seriously than right-wing political hosts, who are often just using them to validate their broad positions…Stewart will poke fun, but he offers a good-faith debate on powder kegs — torture, abortion, nuclear weapons, health care — that explode on other networks.

This gets to intentions and motivations. The desire for meaningful discussion really does matter and engages people, even at different ends of a spectrum. This example shows that if the participants in a dialogue are willing to approach contentious issues openly as Stewart does, and are in a forum that enables/allows/encourages this, even the most seeming diehard ideologues on all sides will engage in meaningful open discussion.

Posted in Articles | Tagged , , | Leave a comment

Seeing Both Sides

Posted in Uncategorized | Tagged | Leave a comment

Words and Dialogue

A couple weeks ago I was able to attend The Democracy Imperative conference at the University of New Hampshire, an exciting weekend of discussion and learning on how to strengthen participatory democracy and citizen engagement in governance from local issues to national policy. It was great to learn about the work of so many people involved with creating more opportunities for people to participate in the grand experiment we know as the United States.

The field is not without its challenges of course, and one of which raised during the conference was the topic of language used to talk about the democratic process. For example, “deliberative democracy” is rather academic sounding and does not necessarily resonate as something that people could easily understand and want to be involved with, or inspired by! Through my many discussions at the conference I had my own experience with an interesting language issue that brings to light an even broader challenge to the dialogue process.

One evening I was in a conversation about one of the sessions at the conference that linked deliberative democracy practice to social justice. Another person dropped in, and one of his first reactions was that the term “social justice” sounded very negative. I was immediately surprised if not taken aback, as to me social justice is a very positive term. Exploring this further, we discovered that my perspective was coming from a Jewish cultural background where social justice is a guide to leading one’s life.

The other perspective in the conversation was coming from a conservative political background, where the term social justice related more to court systems and punitive measures. In fact, he said that social justice could also be perceived as wrongly implicating people for past transgressions by association even if they were not involved. In other words a negative term with a very different meaning from what I was thinking. Bottom line a term I took for granted meant something very different to another person.

Later in the conference I went to a workshop titled “Restorative community justice.” I was pleasantly surprised to learn about a field I knew nothing about (an alternative to traditional justice systems), although I had gone into the discussion thinking it meant something else due to my preconceptions about the words community and justice.

But the story continued further, as after the workshop I discussed this thread around the meaning of social justice with another person, expressing my observation that there were several interpretations. He happened to be African American, and when I mentioned the initial conversation above he assumed the other perspective was coming from an African American, which was not the case. This was based on his own experiences in the past and wanting justice for racial transgressions that he had been affected by.

So in just a few days of conversation I had several fascinating dialogues around a few words that carried sometimes very different meanings and connotations depending on the person’s background and life experiences. As another one of my colleagues noted it is very easy to actually be talking past each other while we think we understand the words that another person is speaking. A reminder about the potential complexities of the dialogue process.

Posted in Idealogue | Tagged , , | 1 Comment

Monty Python Takes on Dialogue

Monty Python takes on dialogue, with a strong emphasis on positional statements, and a little argument theory thrown in….

Posted in Uncategorized | Tagged , | Leave a comment